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Support #477

Cannot login by facebook account

Added by Anonymous over 6 years ago. Updated about 6 years ago.

Status:
Feedback
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
01/16/2013
Due date:
% Done:

0%

Estimated time:
Close

Description

I cannot login in Beem through Facebook account. I use JID as but it said that "Remote server error". I install Beem 0.1.7 apk file.

History

#1 Updated by Frédéric Barthéléry over 6 years ago

I have no facebook account to test if it still works. I can only tell you to take a look at the FAQ, where we describe the correct settings to use a facebook account.

#2 Updated by Frédéric Barthéléry about 6 years ago

  • Status changed from New to Feedback

#3 Updated by Star Kist about 6 years ago

I have a similar issue:
  • I get a different error: "Error during authentication, bad username or password"
  • v0.1.7 works but v0.1.8 doesn't
I've tried many different configurations to come to this conclusion:
  • I've read and used the FAQ suggestions.
  • Used the settings suggested on the facebook page:

1. Start your instant message program and locate the menu where you can add a new account (usually in preferences or settings).

2. Create a new account by entering the following info:
Protocol: XMPP or Jabber
Username: --redacted--
Domain: chat.facebook.com
Jabber ID: --
Password: <your Facebook password>

3. Enter the following server info, as requested:
Port: 5222
Server: chat.facebook.com
Use SSL/TLS: yes
Allow Plaintext Authentication: no

  • tried many different settings combos (for example changing the TLS setting, automatic or manual server settings, changing password, ...)
  • tried different versions (this is where I found out, that 0.1.7 works, but 0.1.8 doesn't)

I also tried using pidgin to see if there was something wrong on my side, but it worked.
Any help would be greatly appreciated :)

#4 Updated by Vincent Véronis about 6 years ago

Hi,

I login successfully on my Facebook account.
During the setup, I put my JID like it appear when you click on ur profile : https://www.facebook.com/username (Not ur login from facebook !)
I fill my password.
It works straight !

(Using 0.1.8)

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